FAQs

What kind of paper do you print your images on?

All nursery art images are giclee prints lovingly printed on high quality Epson Velvet Fine Art Paper. This 100% cotton fibre paper features an acid-free base with an elegant velvet surface. I use High Quality Epson Ultrachrome Pigment Inks only to ensure that the colors are beautiful and the print is long lasting.

How large are the prints?

In my shop I offer 2 different sizes.

The small print has a 8 x 10 inch (20,4 x 25,4 cm) image area PLUS a thin white border for handling and framing purposes. Thus the print perfectly fits a standard off-the-shelf matted picture frame with an opening of 8 x 10 inches.

The larger print has a 11 x 14 inch (27,9 x 35,5 cm) image area plus a thin white border. To purchase this print size please select the 11 x 14 size in the upper right corner.

Do I need an account to order?

There is no need to create an account. You can purchase and checkout as a guest without an account.

However, having an account means faster checkout. Since all the billing/ shipping addresses are in place, precious time is saved. It also makes it easier to track current orders and view order history.

To create an account simply check the box “Create an Account” on the Checkout Page.

How will my order ship?

I take great care with my work, and all prints are packed very carefully to ensure that they arrive with you in perfect condition. All prints are put in an all-board sturdy envelope, and mailed in a foil mailing envelope.

When will my order ship?

It is in my interest to get your order out as quickly as I can:
I will ship your order within 1 business day from time of order approval / cleared payment. I will send you a message as soon as the item is on the way to you.
I always provide you with a tracking number. And I always monitor on my end to ensure the item is delivered.

I charge shipping fee only once regardless of the amount of items you order.

National shipping should arrive within approximately one week. For international shipping, an average delivery time is two weeks, but please be aware that this can sometimes be longer, so please allow up to a month for delivery, especially if your order is time-sensitive.

Please note that I am not responsible for any duties or customs fees that may be incurred by your destination country.

Is it possible to get a replacement?

My illustrations are designed to make you happy. I hope you enjoy them as much as I do. If you are, for any reason, unhappy with your purchase from my shop, please let me know and I will be more than happy to make it right via refund or exchange.